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All operatorsHiring and training

Write an exit interview that tells you something

The problem

Staff leave and you guess why.

Steps

  1. Ask the same short questions every time
  2. Ask what would have made them stay
  3. Ask how their manager could improve
  4. Keep it confidential and calm
  5. Review answers quarterly for patterns

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The Morning Count

Each weekday before you open: one playbook, why it matters, and the one thing to try today. Takes three minutes to read.