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Restaurant and barHiring and training

Train a new server in five shifts

The problem

New servers are thrown on the floor before they know the menu.

Steps

  1. Shift one: shadow and learn the menu
  2. Shift two: run food and learn the POS
  3. Shift three: take a small section with a trainer
  4. Shift four: full section with check-ins
  5. Shift five: menu and service test

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