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Salon and medspaSales floor and upsell

Rebook clients before they leave

The problem

Clients walk out without a next appointment and drift away.

Steps

  1. Have the provider recommend the next visit during service
  2. Walk them to the desk and hand off by name
  3. The desk offers two specific dates
  4. Send a reminder text with a link
  5. Track rebooking rate by provider

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The Morning Count

Each weekday before you open: one playbook, why it matters, and the one thing to try today. Takes three minutes to read.