Cover call-outs fast with an on-call list

The problem

A morning call-out turns into an hour of texting while the shift starts short.

Steps

1. Ask staff who wants extra hours and on what days
2. Build a ranked call-out list by role
3. Text the list in order with a ten-minute reply window
4. Offer a small pickup incentive if your budget allows
5. Track who covers so you can thank and reward them