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All operatorsHiring and training

Build a role checklist for training

The problem

Training depends on who is working that day.

Steps

  1. List every task the role does
  2. Group tasks into day one, week one, and month one
  3. Write the standard for each task in one line
  4. Have a trainer sign off each item
  5. Keep the checklist in the employee file

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The Morning Count

Each weekday before you open: one playbook, why it matters, and the one thing to try today. Takes three minutes to read.